Legal
Refund Policy
Last updated: July 2026
We want you to feel confident in your purchase. Because Lumyra products are digital and delivered instantly, the following policy applies.
14-day satisfaction guarantee
If a Lumyra product is not what you expected, you can request a full refund within 14 days of purchase. No detailed justification is required — a short note about why it wasn't the right fit is enough.
How to request a refund
- Email support@lumyra.me from the address used at checkout.
- Include your order number and the product name.
- Refunds are processed within 5–10 business days to the original payment method.
After 14 days
After the 14-day window, purchases are considered final. If something is broken, missing or incorrect with your files at any time, contact us and we'll make it right.
Bundles & Lifetime
Bundles and Lifetime purchases follow the same 14-day policy. Refunds cover the full bundle only, not individual volumes within it.
Contact
Questions? Reach us at support@lumyra.me.
